Best eLearning Membership and Training Site Agency › Forums › How Do I Market My Campus › Active Campaign Won’t Send Automation Email to People Already in the AC Database › Reply To: Active Campaign Won’t Send Automation Email to People Already in the AC Database
MemberAugust 9, 2018 at 4:47 pm268 Site Points0 Experience Points
Two changes to consider ( and what we did on your account) is add a second trigger to the automation. And by default a trigger only fires once. When you add or edit a trigger you have the an option calls RUNS set it to multiple times.
If a subscriber is currently in the automation they can’t be added, so make sure to but an action at the end of the automation to remove the subscriber from it…